Contact Denoisr

Need help with audio cleanup or have questions about Denoisr? We're here to help podcasters, YouTubers, and voice creators get the clearest audio possible.

Get in Touch

For product feedback, feature requests, partnership inquiries, or support questions, please email us at support@denoisr.com. We welcome feedback from podcasters, creators, and audio professionals.

Email:: support@denoisr.com
Response time:: Usually within 24 hours on business days
Support covers:: Account issues, billing, upload errors, audio quality questions, and feature requests
Partnerships:: For business inquiries and integrations, email us with the subject line "Partnership"

Common Support Questions

Answers to the questions we hear most often.

How do I get started with Denoisr?+

Sign up for a free account and you'll receive 5 free credits. Upload your audio or video file directly from the homepage and we'll remove background noise in seconds.

What file formats does Denoisr support?+

Denoisr supports MP3, WAV, M4A, FLAC, OGG, and most common video formats including MP4, MOV, and MKV. We extract and clean the audio automatically from video files.

How many credits does a file use?+

Audio and video processing costs 1 credit per minute. Transcript generation costs 1.5 credits per minute. Credits are calculated based on the duration of your file.

I uploaded a file but the result sounds wrong. What should I do?+

Email us at support@denoisr.com with your file details and a description of the issue. We'll investigate and make it right.

Can I get a refund for unused credits?+